What is the warranty for medical equipment?

**12 months warranty** plus **unlimited service support** for **over 10 years**.

Where is the equipment shipped from?

**Warehouse in Kharkiv, Ukraine**. **Delivery within 3–7 days** via Nova Poshta or Ukrposhta.

Does XAI-MEDICA operate during the war?

**Yes, we have been operating since 1993**. **Full cycle**: manufacturing → service → delivery.

What is the average service life of XAI-MEDICA equipment?

**Over 10 years** (based on 30 years of experience). **CARDIOCOM, SPIROCOM** — **15+ years**.

XAI-MEDICA

Manufacturer of medical diagnostic equipment (Kharkiv, since 1993): ECG, spirometry, EEG, rheography. 12-month warranty, 10+ years of service, ISO 13485, delivery across Ukraine in 3–7 days.

Get in Touch

We are here to help! Just ask.

Viber

+38 (095) 047-4000

Sales:
+38 (095) 047-4000

+38 (098) 047-4000

info@xai-medica.com (24/7)
Support:
support@xai-medica.com (24/7)
Service: Ukraine, Kharkiv, delivery by postal operators across Ukraine
Distributors: ask below

❓ Frequently Asked Questions

📌 How to order?

Order in 3 steps: model selection + delivery 3–7 days + installation and setup.

📌 What is the warranty on medical equipment?

12 months warranty + unlimited service maintenance for over 10 years.

📌 Where is equipment delivery from?

Warehouse in Kharkiv. Delivery 3-7 days — Nova Poshta, Ukrposhta.

📌 Does XAI-MEDICA work during wartime?

Yes since 1993. Full cycle: production → service → delivery.

📌 How long does equipment last?

Over 10 years. CARDIOCOM, SPIROCOM — 15+ years.

📌 Is the equipment certified?

Yes: UA.TR.118.021.24.02, UA.8O092-008-23.01, ISO 13485.